Relevant Experience
Innovation & Learning
- Created the visual merchandising programs for HyperCity Retail and Spencer’s Retail, the latter winning recognition as one of India’s best at the VM&RD Retail Design Awards 2009
- Defined and developed visual concepts for vendor shops, festive events, and product displays of Spencer’s Retail, Shoppers Stop, Paris Gallery, Rustan’s Department Stores, Allied Domecq, Mondragon International, and Triumph International
- Selected to design and direct special events including stage productions and creative presentations at the Bahá'í World Centre
- Trained VM specialists for Spencer’s Retail, Shoppers Stop, HyperCity Retail, and Triumph International
- Constructed and implemented VM staff retention plan for Shoppers Stop
- Guest lectured on visual merchandising at XLRI Jamshedpur School of Business & Human Resources
Process Management
- Redefined and advanced the visual merchandising processes in Shoppers Stop
- Upgraded the guidebook of visuals and product display for Paris Gallery, the manual of visual collection management standards for the Bahá’í World Centre, and the manual of product display and fixture design standards for Triumph International
- Managed VM budgets, contractors, and project quality control for Spencer’s Retail, Shoppers Stop, Paris Gallery, Polo, Mondragon International, and Triumph International
- Accomplished overseas visual projects for organizations affiliated with the Bahá'í International Community
- Organized task forces for special events that directly involved collaboration with culturally diverse co-workers at the Bahá’í World Centre
Customer Focus
- Strengthened relationships with store and shop owners by seeking and negotiating with developers for the most competitive branded retail spaces
- Fashioned seasonal and product launch displays from brand strategies for Carolina Herrera, Façonnable, Giorgio Armani, Givenchy, Gucci, Lalique, Lancôme, Sara Lee, and Yves Saint Laurent
- Conducted training sessions for sales teams to educate them on the most effective ways of merchandise presentation, resulting in consistent display at the front lines
