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isual merchandising (VM) is the creation of environments for retail products and services in order to maximize sales. These include store layouts, fixtures, windows, point-of-purchase displays, product arrangements, and special events. With the global online revolution, today’s VM also addresses the ever-wider scope of multi-dimensional presentations that include digital media and the Internet.
As liaison between the brand and the selling area, visual merchandisers are arguably the most adroit, playful, and collaborative specialists in the creative arena. They juggle the diverse worlds of design, branding, marketing communications, and facilities maintenance with the mind of the retailer, the eye of the consumer, and the passion of t he artist. A typical VM project begins with interactions with the marketing team, progresses through consultations and negotiations with store personnel and suppliers, and ends with installations that are usually done after stores have closed for the day. Toss in deadlines that refuse to die, budgets that never budge, contractors whose appearances contract after contracts are signed, and a buoyant dedication to execute the most striking setting for the brand . . . and you have a picture of the visual merchandiser’s ecstatic shelf life!
On these pages are portraits of and insights into the fascinating world of VM. They come from stories of other players in the field as well as from my own experiences along the road. They are documented here for your reading pleasure.
Sincerely,
Paul M. Ancheta |